@charset "UTF-8";

/* Messaging illustrations extend the shared service components without changing them. */
.messaging-page main h2 { overflow-wrap: break-word; hyphens: auto; }
.messaging-hero .service-hero-grid { grid-template-columns: minmax(0, 1.2fr) minmax(0, 1fr); gap: 72px; }
.messaging-hero h1 { font-size: clamp(2.8rem, 3.8vw, 3.5rem); }
.messaging-hero-illustration { min-width: 0; }
.messaging-channel-labels { display: flex; flex-wrap: wrap; gap: 10px; margin-bottom: 14px; }
.messaging-channel-labels span { font-size: .75rem; line-height: 1.5; letter-spacing: .8px; border: 1px solid #84908e; border-radius: 4px; padding: 7px 14px; color: #e5edf0; }
.messaging-channel-labels span:first-child { border-color: #d5b47d; color: var(--gold); }
.messaging-conversation { min-width: 0; margin: 0; background: #f5f7f6; color: var(--ink); border: 1px solid #d6dfe1; border-radius: var(--radius); }
.messaging-conversation figcaption { padding: 19px 23px; display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 7px 14px; border-bottom: 1px solid var(--line); }
.messaging-example-title { display: flex; align-items: center; gap: 10px; font-weight: 500; font-size: .875rem; line-height: 1.6; }
.messaging-example-title .icon { color: #84602e; width: 19px; height: 19px; }
.messaging-example-label { font-size: .75rem; line-height: 1.6; color: #526773; }
.messaging-messages { margin: 0; padding: 23px; list-style: none; display: flex; flex-direction: column; gap: 17px; }
.messaging-message { padding: 13px 16px; max-width: 93%; min-width: 0; border: 1px solid #d5dfe0; border-radius: 4px 10px 10px 10px; background: #fff; }
.messaging-speaker { display: block; font-size: .6875rem; letter-spacing: 1px; line-height: 1.5; margin-bottom: 6px; color: #526773; text-transform: uppercase; font-weight: 600; }
.messaging-message p { margin: 0; font-size: .9375rem; line-height: 1.7; overflow-wrap: break-word; }
.messaging-message.is-assistant { align-self: flex-end; border-color: #c7d4d8; border-radius: 10px 4px 10px 10px; background: #eaf0f1; }
.messaging-message.is-assistant .messaging-speaker { color: #5b481f; }

/* Deliberately abstract: no provider chrome, online status, typing, or send controls. */
.messaging-hero-conversation { border-color: #647977; background: #0d2431d9; box-shadow: 0 18px 45px #07182122; }
.messaging-hero-conversation figcaption { border-color: #ffffff24; }
.messaging-hero-conversation .messaging-example-title { color: #fff; }
.messaging-hero-conversation .messaging-example-title .icon { color: var(--gold); }
.messaging-hero-conversation .messaging-example-label { color: #c0cdd4; }
.messaging-hero-conversation .messaging-message { background: #193443; border-color: #506775; color: #e9f0f3; }
.messaging-hero-conversation .messaging-speaker { color: #c0cdd4; }
.messaging-hero-conversation .messaging-message.is-assistant { background: #263e49; border-color: #8c825f; }
.messaging-hero-conversation .messaging-message.is-assistant .messaging-speaker { color: var(--gold); }
.messaging-hero-conversation .messaging-message p { font-size: .875rem; line-height: 1.65; }
.messaging-hero-outcome { display: flex; align-items: center; gap: 10px; font-size: .8125rem; color: #d1dee4; margin: 16px 0 0; }
.messaging-hero-outcome .icon { color: var(--gold); width: 17px; height: 17px; }

.messaging-recurring-questions { padding: 10px 0 0; margin: 0; list-style: none; }
.messaging-recurring-questions li { font-size: 1.125rem; line-height: 1.6; padding: 12px 0; border-bottom: 1px solid #d3dedd; color: #425b69; }
.messaging-recurring-questions li:last-child { border-bottom: 0; }
.messaging-example .service-section-intro { max-width: 900px; }
.messaging-example .service-section-intro h2 { color: #fff; }
.messaging-example .service-section-intro > p:last-child { color: #c9d5dc; }
.messaging-example-grid { display: grid; grid-template-columns: minmax(0, 1.1fr) minmax(0, 1fr); gap: 60px; align-items: center; }
.messaging-example-grid > *, .messaging-example-result > * { min-width: 0; }
.messaging-full-conversation .messaging-message p { font-size: .9375rem; }
.messaging-example-result { position: relative; }
.messaging-result-arrow { position: absolute; top: 50%; left: -45px; font-size: 29px; color: var(--gold); line-height: 1; }
.messaging-inquiry .demo-pill { font-size: .75rem; font-weight: 500; letter-spacing: 0; }
.messaging-inquiry .service-inquiry-data { grid-template-columns: minmax(0, 1fr); gap: 19px; }
.messaging-inquiry .service-inquiry-data > div { display: grid; grid-template-columns: minmax(0, .7fr) minmax(0, 1fr); gap: 14px; }
.messaging-inquiry .service-inquiry-data dt { font-size: .8125rem; line-height: 1.7; margin: 0; }
.messaging-example-conclusion { color: #e0e8ed; line-height: 1.8; font-size: 1.0625rem; max-width: 820px; padding-top: 27px; border-top: 1px solid #ffffff28; margin: 38px 0 0; }

.messaging-whatsapp-layout { align-items: center; }
.messaging-promise { margin-top: 25px; margin-bottom: 0; padding-left: 22px; border-left: 3px solid var(--gold); font-size: 1.0625rem; line-height: 1.8; font-weight: 500; }
.messaging-whatsapp-flow { margin: 0; padding: 0; list-style: none; }
.messaging-whatsapp-flow li { display: flex; align-items: center; gap: 22px; padding: 20px 25px; position: relative; font-size: 1.0625rem; line-height: 1.5; }
.messaging-flow-index { border: 1px solid #c9d7da; width: 36px; height: 36px; border-radius: 50%; display: grid; place-items: center; flex: 0 0 36px; font-size: .75rem; color: #526773; background: #fff; z-index: 1; }
.messaging-whatsapp-flow li:not(:last-child)::after { content: ""; position: absolute; top: 56px; bottom: -20px; left: 43px; width: 1px; background: var(--line); }
.messaging-whatsapp-flow li:first-child, .messaging-whatsapp-flow li:last-child { background: var(--soft); border-radius: 7px; }
.messaging-whatsapp-flow li:last-child { font-weight: 500; }

.messaging-handover { margin: 0; padding: 31px 40px; background: #fff; border: 1px solid #d4dede; border-radius: var(--radius); }
.messaging-handover figcaption { color: #526773; font-size: .8125rem; line-height: 1.7; margin-bottom: 25px; }
.messaging-handover-flow { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 50px; padding: 0; margin: 0; list-style: none; }
.messaging-handover-flow li { display: flex; align-items: center; flex-direction: column; position: relative; min-width: 0; text-align: center; gap: 13px; padding-block: 14px; }
.messaging-handover-flow li:not(:last-child)::after { content: "→"; position: absolute; top: 25px; right: -36px; color: #856634; font-size: 25px; }
.messaging-person { display: grid; place-items: center; width: 54px; height: 54px; background: var(--soft); border: 1px solid #cdd9dd; border-radius: 50%; color: #526773; font-size: 1.0625rem; }
.messaging-handover-flow strong { font-size: 1.1875rem; font-weight: 500; }
.messaging-handover-flow li > span:last-child { color: var(--muted); font-size: .9375rem; line-height: 1.6; }
.messaging-handover-assistant .messaging-person { background: var(--navy); color: var(--gold); border-color: var(--navy); }
.messaging-return { display: flex; justify-content: flex-end; align-items: center; gap: 16px; margin: 25px 0 0; padding-top: 24px; border-top: 1px solid var(--line); color: #425b69; font-size: .9375rem; }
.messaging-return > span:first-child { font-size: 28px; color: #856634; }
.messaging-return small { display: block; font-size: .8125rem; line-height: 1.6; margin-top: 4px; color: #596a74; }

.messaging-voice-layout, .messaging-appointment-layout { align-items: center; }
.messaging-format-note { margin: 25px 0 0; padding-top: 20px; border-top: 1px solid var(--line); font-size: .9375rem; line-height: 1.7; }
.messaging-format-note span { color: var(--muted); font-size: .8125rem; }
.messaging-voice-example { min-width: 0; margin: 0; padding: 27px; background: var(--soft); border: 1px solid var(--line); border-radius: var(--radius); }
.messaging-voice-example figcaption { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; gap: 7px 15px; font-size: .9375rem; font-weight: 500; }
.messaging-voice-example .messaging-example-label { font-weight: 400; }
.messaging-wave { display: flex; align-items: center; gap: 5px; height: 36px; margin: 16px 0; overflow: hidden; }
.messaging-wave i { width: 3px; height: 8px; border-radius: 2px; background: #809aa4; flex-shrink: 0; }
.messaging-wave i:nth-child(3n) { height: 20px; }
.messaging-wave i:nth-child(4n) { height: 31px; background: #425f6f; }
.messaging-wave i:nth-child(5n) { height: 13px; }
.messaging-voice-example blockquote { margin: 0; font-size: 1rem; line-height: 1.8; }
.messaging-voice-result { border-top: 1px solid #d4dfe0; margin-top: 23px; padding-top: 21px; }
.messaging-voice-result p { font-size: .9375rem; margin: 0 0 17px; line-height: 1.8; }
.messaging-voice-result p:last-child { margin-bottom: 0; }
.messaging-voice-result p > span { display: block; font-size: .75rem; color: #526773; margin-bottom: 5px; }
.messaging-voice-result strong { font-weight: 500; }
.messaging-appointment-conversation { background: #fff; }
.messaging-summary h2 { color: #fff; }

.messaging-channel-grid { display: grid; grid-template-columns: 1.15fr 1fr; gap: 28px; }
.messaging-channel { min-width: 0; padding: 32px; border: 1px solid var(--line); border-radius: var(--radius); background: var(--soft); }
.messaging-channel-primary { border-top: 3px solid #ac8954; padding-top: 30px; }
.messaging-channel-name { font-size: .9375rem; color: #526773; margin-bottom: 28px; letter-spacing: .5px; }
.messaging-channel h3 { font-size: 1.5rem; font-weight: 500; letter-spacing: -.5px; line-height: 1.35; margin-bottom: 15px; }
.messaging-channel > p:last-child { margin-bottom: 0; font-size: 1rem; color: var(--muted); line-height: 1.8; }
.messaging-knowledge-layout { align-items: start; }
.messaging-knowledge { padding-top: 7px; }
.messaging-sources { list-style: none; padding: 0; margin: 0; display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 12px; }
.messaging-sources li { display: grid; place-items: center; text-align: center; background: #fff; border: 1px solid #d4dfe0; border-radius: 7px; padding: 14px; font-size: .875rem; line-height: 1.6; min-height: 56px; overflow-wrap: break-word; }
.messaging-knowledge .service-flow-arrow { padding: 12px 0; text-align: center; }
.messaging-knowledge .service-integration-source { margin-inline: auto; max-width: 100%; }
.messaging-knowledge-answer { border: 1px solid #cfb995; background: #fcf7ef; padding: 16px 25px; border-radius: 7px; width: fit-content; max-width: 100%; margin: 0 auto; font-size: .9375rem; }
.messaging-knowledge .service-section-note { font-size: .9375rem; }
.messaging-actions { list-style: none; padding: 0; margin: 0; display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 30px; }
.messaging-actions li { min-width: 0; border-top: 1px solid var(--line); padding-top: 24px; }
.messaging-actions .service-feature-number { display: block; }
.messaging-actions h3 { font-size: 1.1875rem; line-height: 1.4; letter-spacing: -.3px; margin-bottom: 13px; }
.messaging-actions p { font-size: .9375rem; line-height: 1.8; color: var(--muted); margin: 0; }
.messaging-flow-channels { text-align: center; margin: 0; font-size: 1rem; padding-block: 8px; }
.messaging-integrations ul { grid-template-columns: repeat(6, minmax(0, 1fr)); gap: 15px; }
.messaging-integrations ul::before { left: 8.333%; right: 8.333%; }
.messaging-process-result { text-align: center; margin: 24px 0 0; font-size: 1rem; line-height: 1.7; }
.messaging-process-result span { display: block; color: #7b633c; font-size: 27px; margin-bottom: 9px; }
.messaging-contact-link { color: #c9d5dc; margin-top: 15px; }
.messaging-related { background: var(--soft); border-bottom: 1px solid var(--line); padding-block: 28px; }
.messaging-related .container { display: flex; justify-content: space-between; gap: 18px 40px; }
.messaging-related a { min-height: 44px; font-size: .875rem; line-height: 1.6; max-width: 500px; }

@media (max-width: 1190px) {
  .messaging-hero .service-hero-grid { grid-template-columns: minmax(0, 1.15fr) minmax(0, 1fr); gap: 40px; }
  .messaging-hero h1 { font-size: 3rem; }
  .messaging-example-grid { gap: 46px; }
  .messaging-result-arrow { left: -35px; font-size: 25px; }
  .messaging-inquiry .service-inquiry-data > div { grid-template-columns: minmax(0, .7fr) minmax(0, 1fr); }
  .messaging-handover { padding-inline: 30px; }
  .messaging-channel { padding: 28px; }
  .messaging-channel-primary { padding-top: 26px; }
  .messaging-actions { gap: 24px; }
  .messaging-integrations ul { gap: 12px; }
}
@media (max-width: 980px) {
  .messaging-hero .service-hero-grid { grid-template-columns: minmax(0, 1fr); gap: 35px; }
  .messaging-hero h1 { font-size: 3.25rem; }
  .messaging-hero-illustration { max-width: 690px; }
  .messaging-hero-conversation .messaging-message { max-width: 85%; }
  .messaging-example-grid { gap: 26px; grid-template-columns: minmax(0, 1.1fr) minmax(0, 1fr); }
  .messaging-result-arrow { display: none; }
  .messaging-inquiry .service-inquiry-data > div { grid-template-columns: minmax(0, 1fr); gap: 4px; }
  .messaging-example .messaging-messages { padding: 20px; gap: 15px; }
  .messaging-full-conversation .messaging-message { max-width: 100%; }
  .messaging-whatsapp-layout, .messaging-voice-layout, .messaging-appointment-layout, .messaging-knowledge-layout { grid-template-columns: minmax(0, 1fr); gap: 35px; }
  .messaging-whatsapp-flow, .messaging-voice-example, .messaging-appointment-conversation, .messaging-knowledge { max-width: 640px; width: 100%; }
  .messaging-actions { grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 30px; }
  .messaging-integrations ul { grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 15px; }
  .messaging-integrations ul::before { left: 16.667%; right: 16.667%; }
  .messaging-integrations li:nth-child(n+4)::before { height: 15px; top: -16px; }
}
@media (max-width: 760px) {
  .messaging-hero .service-hero-grid { gap: 28px; }
  .messaging-hero h1 { font-size: clamp(2rem, 6.8vw, 3rem); }
  .messaging-conversation figcaption { padding: 17px 19px; }
  .messaging-example-label { display: block; }
  .messaging-messages { padding: 20px 18px; gap: 14px; }
  .messaging-message, .messaging-hero-conversation .messaging-message { max-width: 95%; padding: 12px 14px; }
  .messaging-message p { font-size: .9375rem; }
  .messaging-hero-outcome { font-size: .8125rem; align-items: flex-start; }
  .messaging-hero-outcome .icon { margin-top: 3px; }
  .messaging-recurring-questions { padding-top: 20px; }
  .messaging-recurring-questions li { font-size: 1rem; padding-block: 10px; }
  .messaging-example-grid { grid-template-columns: minmax(0, 1fr); gap: 26px; }
  .messaging-example-result { padding-top: 34px; }
  .messaging-result-arrow { display: block; left: calc(50% - 14px); top: 0; transform: rotate(90deg); }
  .messaging-inquiry { max-width: none; }
  .messaging-inquiry .service-inquiry-data > div { grid-template-columns: minmax(0, .7fr) minmax(0, 1fr); gap: 13px; }
  .messaging-example-conclusion { font-size: 1rem; margin-top: 28px; }
  .messaging-whatsapp-layout, .messaging-voice-layout, .messaging-appointment-layout, .messaging-knowledge-layout { gap: 30px; }
  .messaging-promise { padding-left: 19px; font-size: 1rem; }
  .messaging-whatsapp-flow li { padding: 17px 19px; gap: 18px; font-size: 1rem; }
  .messaging-whatsapp-flow li:not(:last-child)::after { left: 37px; top: 53px; }
  .messaging-handover { padding: 24px; }
  .messaging-handover-flow { grid-template-columns: minmax(0, 1fr); gap: 32px; }
  .messaging-handover-flow li { display: grid; grid-template-columns: 48px minmax(0, 1fr); column-gap: 17px; row-gap: 6px; text-align: left; padding: 0; }
  .messaging-person { grid-row: 1 / 3; width: 48px; height: 48px; }
  .messaging-handover-flow li > span:last-child { grid-column: 2; font-size: .875rem; }
  .messaging-handover-flow strong { font-size: 1.0625rem; }
  .messaging-handover-flow li:not(:last-child)::after { content: "↓"; top: calc(100% + 4px); left: 18px; right: auto; font-size: 20px; }
  .messaging-return { justify-content: flex-start; gap: 12px; font-size: .875rem; }
  .messaging-voice-example { padding: 24px; }
  .messaging-channel-grid { grid-template-columns: minmax(0, 1fr); gap: 20px; }
  .messaging-channel { padding: 26px; }
  .messaging-channel-primary { padding-top: 24px; }
  .messaging-channel-name { margin-bottom: 20px; }
  .messaging-actions { grid-template-columns: minmax(0, 1fr); gap: 25px; }
  .messaging-actions p { font-size: 1rem; }
  .messaging-flow-channels { text-align: left; padding-left: 24px; }
  .messaging-integrations ul { grid-template-columns: minmax(0, 1fr); gap: 13px; }
  .messaging-integrations ul::before { left: 36px; right: auto; }
  .messaging-integrations li:nth-child(n+4)::before { height: 1px; top: 29px; }
  .messaging-process-result { text-align: left; padding-left: 50px; margin-top: 17px; }
  .messaging-related .container { flex-direction: column; gap: 7px; }
  .messaging-related a { align-items: flex-start; justify-content: space-between; }
  .messaging-related { padding-block: 23px; }
}
@media (max-width: 390px) {
  .messaging-conversation figcaption { padding-inline: 16px; }
  .messaging-messages, .messaging-example .messaging-messages { padding: 17px 14px; gap: 13px; }
  .messaging-message, .messaging-hero-conversation .messaging-message { max-width: 100%; padding: 12px; }
  .messaging-example-title { font-size: .8125rem; }
  .messaging-message p, .messaging-full-conversation .messaging-message p { font-size: .875rem; }
  .messaging-inquiry .service-inquiry-data > div { grid-template-columns: minmax(0, 1fr); gap: 4px; }
  .messaging-handover, .messaging-voice-example { padding: 20px; }
  .messaging-sources { grid-template-columns: minmax(0, 1fr); gap: 9px; }
  .messaging-channel { padding: 24px; }
  .messaging-channel-primary { padding-top: 22px; }
}